As a qualified provider of automatic wood turning lathe, SOUTH lathe takes extra care in ensuring product quality. We have implemented the total quality management. This action has enabled us to produce a high quality product, which is achievable with the assistance of highly trained Quality Assurance Team. They accurately measures the product using high-precision machines and strictly inspects every step of production adopting high-tech facilities.

The philosophy of our brand - SOUTH lathe revolves around people, sincerity, and sticking to the fundamentals. It is to understand our customers and to offer optimum solutions and new experiences through ceaseless innovation, thus helping our customers maintain the professional image and grow business. We are reaching out to discerning customers with keen sensibilities, and we will develop our brand image gradually and consistently.

After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.